Although we may have fancy Flash animations, and slick Flex applications powering our websites and online applications, but in the end, what we really do is disseminate information. Text. Facts and figures.
The foundation of a good application or website is to have the best data. Collect the most data. Have the most content. Attract the brightest minds (or at least the most active in your community).
A good example of a web application with good data (and lots of it) is Craigslist. Craigslist has provided an excellent service by attracting hordes of people to use it's site for free. This user supported model results in lots of relevant data for users to consume and act upon.
The way it presents the information is simple. Text and photos. Just the facts.
Craig's knowledge of stuff for sale is excellent, and he presents that knowledge to us.
This presentation of information speaks to Craigslist's ability to collect, store and present data. It's really nothing more than a big database interface. It does not perform complex analysis, it does not market to us, recommend content or toast our bread. It presents good data in a clear and concise manner (information architecture at work).
When I speak at conferences and user groups, the first thing that I usually hear is..."Sure, that design and architecture stuff is great and all, but I have this amazing application. Google doesn't have to worry about architecture. Craigslist doesn't have to worry about design."
Google's algorithms ARE it's architecture. It's just behind the scenes.
Sadly, although we all may aspire to be the next Google, Microsoft or even Twitter, the chances are we will not have that perfect storm of events.
Google doesn't have to worry about design because it has the best data. The information at Google's core is the best in the business. It's highly accurate, reliable, and it makes people money. Google got to this position by hiring the highest concentration of PhD's of any private corporation in the world.
So, unless you have deep pockets to hire the next Nobel Prize winner, most of our websites and applications will have stiff competition, and that will take us to our next session on:
Comprehension: Patterns in the noise.

